Returns Policy
Please read my Returns Policy to understand how I handle returns and exchanges.
Eligibility for Returns:
I accept returns for products within 14 days from the date of receiving goods.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
Return Process:
Follow these steps to make a return:
Contact me at hello@domedwards.com to request a return.
Securely package your item and include the returns details on the package.
Ship the item back to the address provided.
Refund or Exchange:
Upon receiving your return and inspecting the item, I will notify you regarding the status of your refund or exchange.
If eligible, a refund will be processed to the original method of payment. Please allow 5-10 business days for the refund to appear in your account.
If you prefer an exchange, I will ship the replacement item to the address you provided.
Return Shipping:
You are responsible for the cost of return shipping. Shipping costs are non-refundable.
If I made an error in processing your order, please contact me and I will provide a prepaid return label.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact me immediately. I will arrange for a replacement or refund.
Contact Us:
If you have any questions or concerns about my Returns Policy, feel free to reach out to hello@domedwards.com
Policy Updates:
I may update this Returns Policy from time to time to reflect changes in my business. Please check here for the most up-to-date information.